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Overview
After your chaffey.edu email has been created by Admin Systems and provided to you by your supervisor, you will be able to access your Adobe account.
**Note: For first time users, to access your Adobe account, you must first log into Adobe.com, and then email either Koustantin.Ayad@chaffey.edu or Zachary.Miniskey@chaffey.edu to activate your account.
Issue
You will be able to access your Creative Cloud apps on the Browser once signed in.
You can also download the Creative Cloud on your personal devices by logging into your account on the Adobe website, and selecting the apps you want to download and install. The Creative Cloud desktop app will automatically download and install when you download your first app, allowing you to manage further installations from there.
Below are the steps provided by Adobe on how to download or install your applications.
1. Sign in at creativecloud.adobe.com/apps, using your Chaffey email and password.

2. Once you are in your Adobe homepage, select "View All Apps."

3. From the All Apps page, you should be able to select Install (or Download) for the app you want to install.

Note: As this is an account provided to you by Chaffey, you will only be able to access, download, and install the apps that your license provides you. If you are unable to access or download a specific app, it may not be included in your Adobe license.
Troubleshooting
Additional Notes:
- If you are already signed in to Creative Cloud on two other computers, you are prompted to sign out from any one of them.
- Your Creative Cloud license lets you install apps on more than one computer and activate (sign in) on two. However, you can use your apps on only one computer at a time.
- If you require Adobe products to be downloaded on any District computers, you will need to reach out to ISRepairs@chaffey.edu, or contact our Help Desk at 909-652-6789.
Additional Support
If you could not find your answer, please submit your specific question here.
If your request is urgent, then please contact the Chaffey IT Helpdesk using any of the following methods: