The Cisco Phone System is the campus-wide voice communication platform used by faculty and staff across all Chaffey campuses.
Application Overview
The Cisco Phone System at Chaffey College (aka WebEx) is a unified communication solution supporting voice communication across the Rancho Cucamonga, Chino, and Fontana campuses.
Each office or department is typically equipped with Cisco Voice over IP (VoIP) desk phones.
WebEx, in relation to Cisco, provides a suite of online collaboration tools including online meetings, webinars, and screen sharing.
Usages and Features
Cisco Unified Communications Manager (CUCM) and its family of IP phones offer a robust enterprise-level voice solution. Cisco Webex is a cloud-based platform.
Key Features include:
- Voicemail
- Call forwarding
- Conference calling
- Caller ID
- Access to Campus Directory
If you require the installation of a Cisco Phone System, please contact the IT Help Desk for further assistance.
Cisco Provided Resources
For assistance with Cisco general issues, you can contact them via their support page Cisco - Contact Index or check their Cisco Web Help FAQ.
WebEx Provided Resources
For assistance with Cisco WebEx general issues, you can contact them via their support page WebEx - Help Center or check their WebEx FAQ.
Chaffey Provided Resources
If you're experiencing issues related to the Cisco Phone Systems, or would like to have a district phone installed, you may contact our Chaffey IT Helpdesk using the following methods: