Ocelot is a cloud-based AI engagement platform that centralizes student communications, support services, and data integrations into one unified system.
Application Overview
Ocelot is a cloud‑based AI engagement platform that centralizes communications, support services, and data integrations into a single system. It streamlines outreach, advising, and service delivery by connecting institutional systems such as SIS, CRM, and communication tools into one unified interface.
Users can receive personalized messaging through chatbots, two‑way texting, and live assistant services, keeping them informed and engaged across multiple channels.
The platform also provides real-time analytics and insights, helping track engagement, measure outcomes, and improve workflow efficiency.
By combining AI automation with human support, Ocelot reduces response times and ensures timely, data-driven interactions throughout academic and administrative processes. The company just merged with Gravyty to offer more AI services.
Usages and Features
Ocelot offers a variety of tools and capabilities designed to improve communication, engagement, and workflow management across multiple platforms.
Key Features:
- Role-based dashboards — Custom views for focused, relevant metrics.
- Standardized metrics — Campus-wide, consistent KPIs
- Advanced reporting — Interactive dashboards, trends, real-time compliance tracking.
- Cross-system integration — Combines data from multiple connected systems.
- AI-powered communication — Chatbots deliver timely responses.
If you require assistance accessing Ocelot, please contact the Chaffey IT Help Desk for further assistance.
Ocelot Provided Resources
For assistance with Ocelot or other general issues, you access Resources, including ebooks, infographics, guides, or read quick articles with helpful tips.
- If you need more help, access the Chat Support
- Take a look at other resources on the Main Website
- Help phone: 1-888-704-9090
If you're experiencing issues related to Ocelot access, you may contact our Chaffey IT Helpdesk Wepage using the following methods: