Parchment uses the Robotrans integration to streamline transcript requests and ensure timely delivery in digital or paper form to designated recipients.
Application Overview
Robotrans/Parchment is the transcript management system used by Chaffey College to handle the secure ordering, processing, and delivery of student transcripts.
This platform supports students, alumni, and staff by streamlining transcript requests and ensuring accurate, timely, and compliant delivery to colleges, employers, and other authorized recipients.
Robotrans/Parchment simplifies the transcript request process, allowing students to place and track orders online while reducing manual processing for staff.
Usages and Features
The platform includes tools and features that enhance accuracy, security, and processing efficiency.
Key Features:
- Online Transcript Requests – Order transcripts from any device.
- Electronic and Paper Delivery – Send transcripts in digital or paper form.
- Order Tracking – Monitor transcript status from request to delivery.
- Integrated Processing for Staff – Simplifies verification and handling.
- Secure Record Management – Maintains compliance with privacy and data standards.
If you require assistance using Robotrans/Parchment, please contact the Chaffey IT Help Desk for further assistance.
Parchment Provided Resources
For assistance with Parchment or other general issues, you can contact them via their support page: to get Chat Support or review their Help Center.
- Contact Support: Customer Support Form and FAQs.
- Choose "Third Party Organization, Student, or Test Taker"
- Phone: 847-716-3005
If you're experiencing issues related to Robotrans/ Parchment you may contact our Chaffey IT Helpdesk (webpage) using the following methods: