A cloud-based queue and appointment management system that reduces wait times and improves service efficiency.

Chaffey College uses QLess to streamline campus services by allowing users to join virtual lines, schedule appointments, and receive real-time updates without physically waiting in queues. Departments such as Financial Aid, Student Services, Advising, and Registration can manage demand, reduce lobby congestion, and improve service delivery through data-driven insights.

QLess provides administrators with analytics on peak times, wait durations, no-show rates, and overall service performance, helping optimize staffing and workflow.

Note: Program access may vary depending on your license type or subscription level, which is managed by your organization.

Usages and Features

QLess enables virtual queuing, flexible appointment scheduling, and real-time communication to make campus service interactions more predictable and efficient.

Key Features:

• Virtual queue accessible via multiple channels.
• Appointment scheduling with flexible options.
• Callback notifications reduce physical waiting.
• Live analytics track service performance.
• Two-way alerts through SMS/email.

If you require assistance using QLess or setting up your account, contact the Chaffey IT Help Desk.

QLess Provided Resources

For assistance with QLess or other general issues, you can contact them via their support page: Contact or check their QLess Articles.

Chaffey Resources

If you're experiencing issues related to QLess use or access, you may contact our Chaffey IT Helpdesk Webpage using the following methods:

• Email ISRepairs@chaffey.edu
• By phone: Call (909) 652-6789 during business hours for real-time support.