BankMobile

Summary

Service resources regarding Bank Mobile disbursement of funds to students.

Body

BankMobile is a secure financial aid disbursement platform used by Chaffey College to deliver student refunds efficiently and safely.

Application Overview

BankMobile is the third-party service provider Chaffey College uses to disburse financial aid and other eligible refunds to students.

The system ensures that students receive their funds securely and in a timely manner through their preferred method—direct deposit to an existing bank account, deposit to a BankMobile Vibe account, or paper check.

Once a student is eligible to receive a disbursement, Chaffey College transmits the information to BankMobile, which then processes the payment based on the student’s selected delivery option. 

Usages and Features

BankMobile simplifies financial aid disbursements and refund management; the system is designed to provide transparency, security, and flexibility in managing financial aid refunds.

Key Features:

  • Multiple disbursement options for student flexibility
  • Secure, compliant handling of payment information
  • Self-service portal for account management
  • Real-time tracking of disbursement status
  • Fast and transparent refund delivery

If you require access or installation of BankMobile, please contact the Chaffey IT Help Desk for further assistance.

BankMobile Provided Resources

For assistance with BankMobile general questions, you can contact them by filling out a Support Email Form 

  • Get an instant answer to common Support Questions 
  • Toll-free phone number: : 1-877-327-9515 (8am to 11pm EST, 7 days a week) Hours are as of 10/29/2025

Chaffey Resources

If you're experiencing issues related to BankMobile, you may contact our Chaffey IT Helpdesk Webpage using the following methods:

Details

Details

Article ID: 18154
Created
Wed 11/12/25 5:00 PM
Modified
Wed 11/12/25 5:00 PM