Available To
Staff and Students
Service Overview
Service resources regarding the Robotrans/Parchment student transcripts application.
Common Tasks
When Requesting Service...
Please provide a concise description of the problem you're facing, and any troubleshooting steps you've already attempted.
If applicable, please also provide your:
- Operating system (i.e. Windows 10, macOS, etc)
- Browser (Chrome, Firefox, etc)
- Device (Desktop, Laptop, Mobile, etc)
- Any attachments, error messages, applicable screen-shots, or documents.
If your request is urgent or an emergency, please use the phone number provided below to be connected with Chaffey Admissions and Records.
Thank you.
Contact Support
For assistance or other general issues, please contact our Admissions and Records using any of the following methods:
- Rancho Cucamonga campus: (909) 652-6600
- Chino campus: (909) 652-8000
- Fontana campus: (909) 652-7400
- Transcript questions: transcripts@chaffey.edu
Or you can reach out to Parchment support directly, at parchment.my.site.