Chaffey ITS Catalog

Chaffey College ITS service catalog and ticketing.

Categories (11)

Accounts and Account Issues

Includes services for Password Resets, Email Accounts, Network Accounts, Wi-Fi Accounts, and Software Accounts.
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Network and Wi-Fi

Wi-Fi and wired network access while on campus and remote access (VPN) to services while off campus.
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Staff and Faculty ITS Requests

Services for staff and faculty that include software requests, computer issue requests, network issues, and more.
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Classroom Technology

Services including any Audio Visual issues, Software issues, Network, and more within Chaffey Campus classrooms.
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Lab Classroom Technology

For services involving Classroom Lab computers, projectors, switchers, sound system, network, printing, and more.
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Email Services

Services regarding Email issues and troubleshooting for Staff, Student, Faculty, and Administration.
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Phones

Services related to Phones, including voicemail, installation requests, system changes, fax, and more.
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Audio Visual Requests

Services related to AV Event Setups, AV Repairs, AV Assistance, and more.
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Building Security and Fire System

Services regarding authorized access, fire emergencies, or other security concerns.
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Loaner / Check Out Requests

Services regarding Loaner Equipment and check out requests for staff, students, faculty, and administration.
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General Requests

Services regarding general requests, or requests that are not tied to one specific category.
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