Change or Unlock Your Password
If you have forgotten your password, or wish to change it, you can do so here by selecting the Forgot Password/Unlock Account link.
If you no longer have access to the device used to authenticate your account, please contact our IT Helpdesk by phone at (909) 652-6789.
Available To
Staff, Student, Faculty, and Administration
Service Overview
Service regarding resetting Network Passwords and / or setting up 2FA (2 factor authentication).
Each authorized Chaffey student and employee has a Chaffey account, which consists of your email address and your password.
Access to specific campus systems is based on your role within the administration. Campus accounts are generated automatically when new affiliations are created, such as when students are first matriculated and when employees are hired.
Service Details
Password Requirements
Your password is case-sensitive and must:
- Be at least 15 characters in length
Additionally, your password must not:
- Contain the word Chaffey or the word password
- Include any part of your full name.
- Match any of your previous passwords.
- Your password will be locked after 5 unsuccessful attempts, which may require you to call the IT Helpdesk by phone at (909) 652-6789 to re-establish a new password.
NOTE: If you have configured your mobile device(s), such as smartphones, iPads, etc., to receive campus email or to connect to campus wireless networks, update your password on these device(s) with your new password in order for them to continue receiving your campus email and to automatically connect to campus wireless networks.
Additional Support
For assistance or other general issues, please contact the Chaffey IT Helpdesk using any of the following methods: