Staff or Faculty Software Not Working

Available To

Staff, Faculty, and Administration

Service Overview

Services regarding any troubleshooting required for classroom software.

Common Tasks

When Requesting Service...

Please provide the name of the application or software you would like to have installed or de-installed. Please also provide the software you would like modified, and the version your equipment is currently on.

If applicable, please also provide your:

  • Operating system (i.e. Windows 10, macOS, etc)
  • Browser (Chrome, Firefox, etc)
  • Device (Desktop, Laptop, Mobile, etc)
  • Any attachments, error messages, applicable screen-shots, or documents.

If your request is urgent or an emergency, please use the phone number provided below to be connected with the Chaffey IT Helpdesk.
 
Thank you.

Additional Support

For assistance or other general issues, please contact the Chaffey IT Helpdesk using any of the following methods: